Personal Information We Collect
We collect personal information directly from you when you provide it to us or through your use of our website (www.dosfinds.us). This includes, but is not limited to:
- Information you provide when using our platform: name, email, phone number, location (postcode), and legal case details.
- Phone number verification: When you enter your phone number on our platform, we send a one-time SMS message containing a verification link to confirm your identity.
- Payment information from law firms (processed and stored securely by Stripe).
- Usage data: search history, contact details, IP address, device type, reviews, and comments.
- Information shared during interactions with lawyers via our platform.
- Records of interactions with Dos, including calls for quality assurance and support.
How We Use Personal Information
We use your information to:
- Verify your identity and confirm your phone number via a one-time SMS.
- Help lawyers better understand and manage your case using AI technology.
- Enable communication between clients and lawyers.
- Manage your account and deliver personalized services.
- Address your questions, complaints, or service requests.
- Personalize your experience on our site.
- Monitor website usage and improve our services.
- Conduct research and request feedback.
- Detect fraud and ensure security.
- Comply with applicable laws and legal obligations.
SMS and Phone Number Verification
When you enter your mobile number on our site, we will send you one SMS message containing a verification link to confirm your number.
- You will not receive any additional SMS messages unless you take further action on the platform.
- Message and data rates may apply depending on your mobile carrier.
- You can opt out at any time by replying STOP to the message.
Marketing and Advertising
We only send promotional communications to users who have explicitly opted in.
You can unsubscribe or manage preferences at any time. We may display targeted ads on our platform and third-party services using cookies or behavioral data.
Sharing Personal Information
We may share your personal information in the following cases:
- With immigration lawyers to facilitate communication and service delivery.
- With third-party service providers (e.g., hosting, analytics, support).
- When legally required to comply with subpoenas or investigations.
- In aggregated or anonymized form for industry research and product improvement.
Cookies
We use cookies and similar technologies to:
- Provide platform functionality
- Monitor performance and improve services
- Deliver relevant advertising experiences
You can manage your cookie preferences through your browser settings.
Storage and Deletion
All personal information is stored securely. Some data may be processed outside your local jurisdiction under appropriate safeguards.
You may request deletion of your account at any time. Some information may be retained where required by law or for operational reasons.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access and correct your data
- Request deletion
- Object to certain uses
- Opt out of promotional messages
California residents may also request:
- Details on collected data
- Deletion of personal information (subject to exceptions)
- To opt out of any sale or sharing of their personal information
To exercise your rights, email us at help@dosfinds.com. You may authorize an agent to submit requests on your behalf where legally permitted.
Use of AI
Dos uses AI to support immigration lawyers by:
- Automatically categorizing cases
- Generating indicative recommendations
- Supporting basic client queries
These recommendations are not legal advice. Lawyers remain solely responsible for case decisions.
Contact Information
For any privacy-related requests or concerns, contact:
Email: help@dosfinds.com