Terms of Service

Last updated: 8 April 2026

1. Acceptance of Terms

By using any Dos site or platform, you confirm you accept these Terms and agree to comply with them. If you do not agree, stop using our services immediately.

We may update these Terms at any time. Updated terms take effect from the date they are posted. Continued use of our platform means you accept any changes.


2. Who We Are

Dos is a company incorporated in England and Wales. We operate internationally, including in the United States. By using our platform from the United States, you do so voluntarily and acknowledge that our services are provided by a UK-based entity.


3. Who These Terms Apply To

These Terms apply to all users of Dos, including individuals seeking legal services ("clients") and legal professionals or law firms using our platform to manage and grow their practice ("firms").


4. What Dos Does

Dos is a technology platform. We help law firms find clients, manage enquiries, and reduce manual work.

We do not provide legal advice. We do not act as a law firm. We are a software service provider.


5. Finding and Connecting with Firms (For Clients)

Submit a lead describing your legal issue. We match you with up to three specialists who may be able to help.

Once connected, you can contact them directly. We will also share your contact details with matched firms so they may reach out to you.

You decide whether to hire anyone. Dos does not endorse or guarantee any firm's services.

You will have a separate contract with any firm you engage. Dos is not a party to that contract and takes no responsibility for the legal services you receive.


6. Services Provided to Law Firms

Dos provides tools to help firms:

All platform features are software tools. None constitute legal advice.


7. The Leads Product

A "verified lead" means:

Verification confirms authenticity — not intent, responsiveness, or outcome.

Dos does not guarantee that a lead will respond, convert, instruct a firm, or generate revenue. Results depend on timing, response speed, market conditions, and the firm's own practices.


8. Lead Responsibility

Before using credits to access a lead, firms are shown all available details, including service category, location, lead notes, and budget indication where applicable.

It is the firm's responsibility to review this information before choosing to contact a lead. If a lead falls outside your practice area or jurisdiction, do not engage them. Credits are only deducted when you choose to proceed.

Dos is not responsible for leads outside a firm's practice area, jurisdictional mismatches visible before engagement, or decisions made despite disclosed information.


9. Credits and Payment

Credits provide access to verified enquiries through the Leads product. They are delivered immediately upon purchase and are not tied to performance or outcomes.

Unused credits do not indicate a defective service. Choosing not to use purchased credits does not constitute grounds for a refund.

All payments are non-refundable once credits or access are delivered. Refunds may be considered only where contact details are demonstrably invalid and reported promptly with supporting evidence.

General dissatisfaction, lack of response, or lack of commercial success is not grounds for a refund.


10. Subscriptions

Subscriptions are optional and clearly disclosed at checkout. Recurring charges apply unless canceled before the renewal date. Continued access during a billing period constitutes delivery of the service.

Subscriptions are not refundable for past billing periods.


11. The Intake Product

Our Intake product handles inbound client calls and enquiries on behalf of your firm.

As part of this service, Dos may access and interact with your connected calendar to schedule, check, or manage appointments. Supported calendars include Google Calendar, Microsoft Outlook, and other standard calendar services.

By enabling Intake, you authorize Dos to access your calendar solely for the purpose of managing client scheduling on your behalf.

You are responsible for ensuring your calendar is kept accurate. Dos is not responsible for scheduling errors arising from incorrect calendar information or access restrictions you have set.


12. Telephone Consumer Protection Act (TCPA) Compliance

Dos operates the Intake product in compliance with the Telephone Consumer Protection Act (TCPA) and applicable Federal Communications Commission (FCC) regulations.

By enabling Intake and submitting a lead through our platform, clients provide express prior consent to be contacted by or on behalf of law firms using automated telephone technology. This consent is a condition of using the Intake service.

Firms using Intake are responsible for ensuring that their own use of the platform complies with all applicable federal and state telemarketing and communications laws, including the TCPA. Dos is not responsible for a firm's independent communications with leads outside of the Intake product.


13. Use of Technology

Dos uses technology, including automated systems, to improve your experience on the platform. This includes:

All such suggestions are for indicative purposes only. They do not constitute legal advice. Dos disclaims all responsibility for the accuracy or reliability of these suggestions.


14. Privacy and Data — California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect, the right to request deletion, and the right to opt out of the sale of your personal data.

Dos does not sell personal data.

For full details of how we collect, use, and protect your data, please refer to our Privacy Policy. To exercise your CCPA rights, contact us at team@dosfinds.com.


15. Registration and Account Security

To use our platform, you must:

You are solely responsible for all activity that occurs under your account. Dos is not liable for losses resulting from unauthorized access caused by your failure to secure your credentials.

We may disable any account at any time if, in our reasonable opinion, you have breached these Terms or used threatening, abusive, defamatory, discriminatory, or offensive language toward Dos employees, clients, or other users.


16. Professional Conduct (Firms)

Firms must act professionally and ethically in all interactions. This means:


17. Firm Responsibility for Client Relationships

Firms are responsible for establishing direct agreements with clients. Dos does not participate in, and takes no responsibility for, any legal advice, contracts, or services provided to clients.


18. Disclaimer of Warranties

The platform is provided "as is" and "as available" without warranty of any kind. Dos expressly disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This language is required under US law and reflects our existing position throughout these Terms.


19. Limitation of Liability

To the fullest extent permitted by applicable law, Dos's total liability to you for any claim arising from your use of the platform shall not exceed the amount you paid to Dos in the three months preceding the claim.

Dos is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, even if advised of the possibility of such damages.


20. Dispute Resolution and Arbitration

Any dispute arising from these Terms or your use of the platform will first be addressed through good-faith negotiation. Contact us at team@dosfinds.com before initiating any formal proceeding.

If the dispute is not resolved within 30 days, both parties agree to submit to binding individual arbitration. Class action claims are waived. This clause does not prevent either party from seeking urgent injunctive relief in a court of competent jurisdiction.


21. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Dos is a UK-incorporated company and operates these Terms under English law.

By using our platform from the United States, you acknowledge this and agree that any disputes not resolved through arbitration will be subject to the jurisdiction of the courts of England and Wales, except where prohibited by applicable local law.


22. Liability

Dos provides a technology platform on a best-efforts basis.

We are not liable for:

You agree to indemnify Dos from any claims, liabilities, or damages related to your legal practice or your use of the platform.


23. Platform Availability

We do not guarantee uninterrupted availability. We may suspend, withdraw, or restrict access for operational or business reasons. We will give reasonable notice where possible, but this is not always guaranteed.


24. Intellectual Property

Dos owns or licenses all intellectual property rights on our sites and platforms. You may print or download content for personal use only.

You must not use any content for commercial purposes without our written permission.


25. Third-Party Websites

Links to third-party websites are provided for information only. They do not constitute endorsement. We have no control over their content and take no responsibility for them.


26. Virus and Misuse Protection

You must not introduce viruses, trojans, or any malicious code to our platform. Attempting unauthorized access to our systems is a criminal offense. We will report breaches to the relevant authorities.


27. Special Offers

Occasionally we offer promotions governed by additional terms. Review those terms carefully before taking up any offer.


28. Severability

If any provision of these Terms is found to be unenforceable, it will be severed from the rest. The remaining Terms continue in full force.


29. Contact

For all enquiries, contact us at team@dosfinds.com