Chris Johnston
10 months ago
Rude, Inconsiderate, and Disrespectful on a personal level. This is the response when I inquired about the fees charged. My inquiry: "*** told me you charged $350 to talk to the IRS. Was this outlined prior? I am not used to my tax folks charging hourly. Is this your intention going forward?" Brett's Response: "That is the oddest professional practice business model I have heard..... working for free? If there is some error or omission in our work, we address that without charge of course. Maybe that is why they have not been charging you for these amendments, because the returns were filed incorrectly? Also, it seems they have been unable to resolve the issue, so you may be getting what you pay for..... I apologize if there was any misunderstanding that I will charge a fee for any services provided. My time is my inventory for sale. I cannot give it away. That said, at least the mystery is solved for both years. So you can both take this off your list of things that have to be figured out." *** "I sent *** the invoice because she is my client and asked me to work with you to determine why Maryland still has a tax debt attached to her tax identification number. I do not have an engagement letter creating any direct client relationship with you." --- This is something I would never expect from any business person, let alone the owner of a successful company. I reached out personally first and he did not change his tone. I am extremely disappointed.
