Henley Accounting & Tax, CPA

Lauren Cobb

a month ago

BEWARE To say I am disappointed would be an understatement. I was initially quoted one amount for onboarding, but later received an invoice nearly double that amount without prior communication or approval. Regardless of whether additional work was done or not, this should have been communicated. I heard nothing for a month and was sent an invoice double the quoted amount without any explanation. I was billed for work supposedly completed, but never received updates, insights, reports, etc. Nothing. Billing transparency and communication were ongoing concerns throughout my time working with them. More concerning was that a staff member changed the password to one of my financial accounts without my knowledge or consent. When I attempted to contact this person about this issue via email, I received error messages. I had to attempt communication two more times with others in the firm to finally be told this person no longer worked with them. Discovering that someone had access to my financial information, made changes without authorization or consent, and their departure was never communicated is extremely concerning. When I raised these issues with the owner, my concerns were dismissed and the response I received was rude and disrespectful. There was no accountability taken any of my poor experiences, which unfortunately seems consistent with how other negative reviews here have been handled. Once I communicated I wanted to terminate my services with them, suddenly I had an unpaid balance from months earlier for work that was supposedly competed in December. Despite showing proof that this invoice did not exist until I communicated terminating services, they continue to withhold my financial documents until this bogus invoice is paid. As a business owner, professionalism, transparency, and accountability are essential. Unfortunately, that was not my experience with this firm.Read more

David Roberts

a month ago

I was referred to Jeff Henley and Henley Accounting and tax by a colleague. I am always looking to optimize and hone any facet of business operations to enhance profitability without sacrificing quality. I wanted a local accountant that prioritized my personal finances and supported business operations with timely communication and professionalism. Jeff and his team have far exceeded my expectations and making Henley Accounting and Tax my accountant of choice was a no-brainer. Do yourself a favor and switch to Henley Accounting for your personal and professional accounting and tax-stress relief.Read more

Bryanna Najera

2 months ago

I would give this place zero stars if I could. I had them do my 2023 taxes, and the woman at the front desk told me my payment would be taken out of my refund. Later, I found out that wasn’t true. I had to pay them upfront just to get them to find my taxes, which I was okay with — but then I never received my $900 refund. When I reached out, I was told I had to pay in full before they could file, so I did. Months later, still no refund. They then said I had to wait until the next tax season to submit it. When they finally submitted, I never got anything, and now, in 2026, I still haven’t received my 2023 refund. To make matters worse, when I called again, they discovered they had submitted the wrong W‑2 to the IRS. This mistake has caused me serious issues, including owing money for 2023, 2024, and 2025, plus late fees — all because of their errors. Stay as far away from this place as possible. This experience has been a nightmare, and I would never recommend them to anyone.Read more

Scott Knight

a month ago

Jeff and his team have done my taxes for several years and takes care of my son's business accounting needs and as well as his personal tax filings. I recommend Henley Accounting and Tax to anybody that is looking for recommendations.Read more

Abdul Khaled

7 months ago

I used Henley for both personal taxes and new business consulting. Their team was friendly, thorough, and knew exactly how to guide me through the setup process.Read more