New Mexico Legal Group, P.C.

Eduardo Martinez

3 months ago

Avoid this law firm. My parents were loyal clients of New Mexico Legal Group, and after both of their deaths, my sister and I were treated with a level of unprofessionalism and disregard that still shocks me. After my father passed without a trust in place, we went through a difficult probate process for his assets. My mother, wanting to spare us that again, set up a trust with this firm specifically to avoid it. Despite our explicit instructions that everything be included, and despite her having Alzheimer’s at the time, her bank accounts were left out of the trust entirely. When I called to ask how this happened, I was told it was entirely our responsibility with no acknowledgment and no accountability, just attitude. Attorney Matthew Barceleau’s communication throughout was consistently curt and dismissive. At one point I emailed him to confirm discussing issuance of a probate document (from the court) to which he replied with “What? We don’t issue letters testamentary. The court does.” This demonstrates his clear lack of professionalism and attention to detail. They even misspelled my sisters email address in their own records, causing a message to bounce back undelivered - a basic error that speaks to how little care went into handling our case (screenshot included). A scheduled call was also called off the morning it was supposed to happen, and we were told to wait over two weeks for the next available slot which is an unacceptable delay when you’re trying to settle a parent’s estate. My mother and father trusted this firm with their family’s future. Their children were met with attitude, excuses, and low quality work at a premium price. We’re now having to pay another firm to fix what should have been done right the first time. Do yourself a favor and go elsewhere.Read more

Zackariah Griffin

7 months ago

I scheduled a consultation with Matthew Barceleau, a Senior Lawyer at New Mexico Law Group, regarding an issue with my passport being held. Before the appointment, I was fortunately able to resolve the issue on my own. When I informed Matthew, he let me know that I qualified for a refund due to the specific circumstances of my case. I truly appreciated his honesty and professionalism. It’s refreshing to work with someone in the legal field who is focused on helping people rather than just charging fees wherever possible. That level of integrity speaks volumes. Based on this experience, I would absolutely recommend this law firm. They demonstrate a genuine commitment to their clients and show that they are willing to do the work and stand behind it. --Zackariah GriffinRead more

Kelli Roache

5 months ago

I had a great experience working with Callan Collins. He communicates in a timely and effective way, always making sure I stayed informed and understood what was going on. He responds quickly and doesn’t leave you guessing or waiting for updates. One thing I really respect about Callan is that he doesn’t sugarcoat things. He is honest and direct, which I found very helpful. You always know where you stand, and he gives clear advice so you can make informed decisions. He is also very well prepared and stays on top of every detail. It’s clear that he keeps himself up to speed on all pending issues and takes his responsibilities seriously. That level of preparation gave me a lot of confidence. Overall, Callan Collins is professional, reliable, and easy to communicate with. I would definitely recommend him.Read more

Morgan

8 months ago

Luckily we only paid the consultation, but that only resulted in us being told we couldn’t be helped, and a false promise of contacts provided via email. We were also told our appointment was cancelled the morning of via email, when it wasn’t, which was very stressful. Adding to that we were given a different attorney than the one scheduled. Tried to give the benefit of the doubt but never received an email after our consult for any of the resources promised. We were just a quick buck for an attorney who didn’t care.Read more

Ruihan Zhao

5 months ago

My family member was a client here, so I’m sharing our experience. On the positive side, the paralegal team (Erica and Jessica) was consistently responsive and helpful in explaining process and next steps. However, our experience with the assigned attorney, Callan Collins, was frustrating and fell far below expectations. The case involved a divorce with no children, and the major terms (including division of assets) were agreed upon relatively early. Despite that, the matter extended for six months and resulted in significant legal fees, largely driven by repeated email back-and-forth with opposing counsel that did not seem to move the case forward in a meaningful way. Communication was also a challenge. We often did not receive timely or complete responses to questions, which led to additional follow-ups and phone calls to get clarity—adding further to overall costs. In practice, we felt we were paying high legal fees for largely unproductive communication between attorneys that did not result in meaningful case advancement so overall I would not recommend Callan Collins or New Mexico Legal GroupRead more