AR Family Law

Seth Phousongphouang

3 months ago

I got a pretty quick response from Alonso when trying to set up a consultation. I scheduled a Friday call per their email instructions because I work during the day and phone calls are very intrusive whereas emails can be responded to at each person's convenience. He called me and verified some information, then canceled my consultation after saying he could help. I emailed asking for more information. He called and left a vague voicemail. I emailed back requesting written follow-up so I could follow the conversation with better clarity. He called back and left another voicemail with no email response. I don't know if he's good at his job or not, but they don't need to offer email or written communication if they're not going to use it at all.Read more

Ashley Hastings

3 weeks ago

I am very disappointed with my experience with this law firm\. What should have been a relatively straightforward divorce turned into a six -month long process. From the beginning, I clearly communicated that I wanted 50/50 custody and that I did not want child support. There was no dispute or pushback from the other party regarding either of these matters. Despite this, there was continued discussion and pushback regarding my decision to waive child support, even though I had been clear about my wishes from the beginning. I also found the communication throughout the process to be extremely lacking. There was very little communication unless I reached out first to ask for updates or clarification. Additionally, we ultimately had to sign two separate divorce decrees. I believe many of the issues and delays could have been avoided with better communication, organization, and attention to the details of my case. The entire process took approximately six months and cost me more than $5,000, which was far beyond what I anticipated for what I believed would be a relatively uncomplicated divorce with no contested issues. Overall, I do not feel that my case was handled efficiently or that the level of communication and service justified the amount of time and money I spent. I understand that every case is different, but based on my personal experience, I would not recommend this firm to someone who does not have the budget or the time to deal with a lengthy and frustrating process.Read more

Axel May

2 months ago

This law office truly failed us. We got given a wet behind the ears attorney who I will not name because that isn’t the point here. More so to raise attention that the newer attorneys may need some additional seniority guidance before stepping into a position that affects the life of a child. On our initial call when hiring this firm we were told Mrs. Y. Jones would be handling our case and the guy went on to praise her credentials and her background in family law. We had already done our research and knew Mrs. Jones was a fire cracker and she was exactly the type of attorney we were looking for. So we hired them. 1st thing Unfortunately we did not have the pleasure of working with her. 2nd we were completely rubbed the wrong way the first few months after we hired them. We’ve never been through this before so we didn’t know if how things were going was uniform or were we genuinely having a bad experience. After talking to friends who've been through similar situations, and other lawyers to get advice, we were indeed having a bad experience. It took 3 months to even get a face to face with our attorney and only done so per our request. We wanted to meet in person to voice our concerns and get a feel for who we hired to be entrusted with our kids livelihood. She cleared some things up we felt a little more confident but not 100%. After being told she was handling 70 cases at that time and her being new to family law. We just didn’t think our case was going to get the time and detail our kids deserved. A few months go by and circumstances just weren’t getting better. We were advised by those same friends who went through very similar cases that we just needed to hire a new attorney. Instead we took a morning off of work missed out on pay and went to the office to talk to someone about switching attorneys and we requested Mrs. Jones. Long conversation and many tears later, the firm never got back with us nor an update if we could switch attorneys. The only thing that did change was our attorney suddenly became a little more personable and a little less robotic. Which was nice, but honestly the last thing we cared about. Long story short and 9 months later we finally had our day in court. We’re the plaintiffs in this case mind you, but some how spent 3 hours defending ourselves because our attorney was unseasoned. We spent hours upon hours of our lives up late so many nights uploading so much evidence so much paperwork to give her every bit of information to help our case with very little guidance from her. Going back and having to reorganize documents or screen shots of text messages and reupload them because she didn’t explain how we were supposed to do anything. Just to not use that crucial evidence. Our key witness was elderly and not prepped prior to court and because of that, said witness bombed it on the stand and did more harm than good. She seemed so unprepared and had to continue borrowing the opposing counsels copies of exhibits because she didn’t print enough. A person who showed up for moral support was called as a witness by the OC unexpectedly. She never made us aware that was a possibility so that person was completely blind sided. The amount of lies that were told on the stand, we uploaded so much evidence and documentation to refute at least 70% of it. But instead we were chewed up and left to feel completely embarrassed. We should have been advised against saying a certain something just like she did had did once before in the past. But because she did not. It came back to bite us which inevitably led our case ending in a semi negative outcome we’re not happy with. All this to simply say, please listen to your clients. Please make sure your attorneys are educated and thorough enough that you trust your own children's lives in their hands. I didn’t come here to be hateful or bash. I came here with this information in hopes it reaches the right person so this doesn’t happen to another family. Sadly we’ll probably be back in court in the future, and we won’t be hiring you all again. Best regards.Read more

Stacey Strother

6 months ago

This law firm did such a great and Fast job in getting me guardianship of my granddaughter. It only took less than 2 months from start to finish. They are very responsive to messages from me and prompt.Read more

Ines Rivas

a year ago

Amazing Support Through a Tough Time I can’t say enough good things about this law firm. From the very first call, they made me feel heard, understood, and supported. Everyone on the team was kind, knowledgeable, and truly had my best interest at heart. They walked me through every step of the process and were always available to answer my (many) questions. I’m so grateful for their guidance and professionalism. If you’re going through a family legal matter, I highly recommend reaching out to them—you’ll be in great hands.Read more